At HairVitality Shop, we want you to be satisfied with your purchase. If you have an issue with your order, please contact us so we can assist you.

Returns

We accept return requests within 30 days of delivery. To be eligible, items must be unused, unopened, and in their original packaging.

Non-Returnable Items

For health, hygiene, and safety reasons, opened or used hair care supplements and personal care products may not be eligible for return.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be issued to your original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and photos of the item.

Shipping Costs

Return shipping costs may be the customer’s responsibility unless the item was damaged, defective, or incorrectly sent by us.

Contact Us

For refund or return questions, please contact HairVitality Shop Customer Support through the contact information provided on our website.